Privacy Policy
Last updated: December 20, 2025
Your Privacy Matters
At StreetSafe Hollister Towing, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We'll never sell your personal information to third parties.
Information We Collect
Information You Give Us
When you call us or fill out a form on our website, we collect information you provide such as:
- Your name and phone number
- Your location and destination address
- Vehicle information (make, model, license plate)
- Email address if you provide it
- Payment information when you pay for services
Information We Collect Automatically
When you visit our website, we automatically collect certain information such as:
- Your IP address and browser type
- Pages you visit on our site
- Time and date of your visit
- How you found our website
How We Use Your Information
We use the information we collect to provide you with the best towing service possible. Here's how:
- To dispatch our drivers to your location quickly
- To communicate with you about your service request
- To process your payment
- To keep records of services provided
- To improve our services and website
- To send you updates about your service (we won't spam you)
- To comply with legal requirements
Information Sharing
We don't sell or rent your personal information to anyone. We only share your information when:
- You give us permission to share it
- We need to provide the service you requested (like sharing your location with our driver)
- We're required by law to share it (like with law enforcement when legally required)
- We use trusted service providers who help us run our business (like payment processors), and they're required to keep your information confidential
Cookies and Tracking
Our website uses cookies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but some features of our website may not work properly.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. We use secure connections for payment processing and store your information on protected servers. However, no internet transmission is 100 percent secure, so we can't guarantee absolute security.
Your Rights
You have the right to:
- Ask what information we have about you
- Request corrections to your information
- Ask us to delete your information (with some exceptions)
- Opt out of marketing communications
To exercise these rights, just contact us using the information below.
Children's Privacy
Our services are not intended for children under 18. We don't knowingly collect information from children. If you're a parent and believe your child has provided us with information, please contact us so we can delete it.
Changes to This Policy
We may update this privacy policy from time to time. We'll post any changes on this page with a new date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your information, please reach out:
StreetSafe Hollister Towing
310 South St, Hollister, CA 95023
Phone: (831) 245-4892